Effective Date: July 23, 2026
At Cartlii, we strive to provide a transparent, reliable, and smooth delivery experience for all our customers in the United States. Please review our complete shipping policy below to understand how your orders are processed, shipped, and delivered.
1. Free Shipping Nationwide
We provide 100% Free Standard Shipping on all orders across the United States. There are no minimum order requirements, handling fees, or hidden shipping costs at checkout.
2. Shipping & Processing Timelines
| Shipping Stage | Timeline |
| Order Processing Time | 1 – 3 Business Days (Monday – Friday) |
| Transit / Shipping Time | 5 – 8 Business Days (Monday – Friday) |
| Total Delivery Time | 6 – 11 Business Days |
3. Warehouse Operations & Cut-off Schedules
Our warehouse operates under strict daily schedules to process and dispatch your orders as fast as possible:
- Warehouse Operating Hours: Monday – Friday, 9:00 AM – 19:00 PM.
- Orders Placed Before Warehouse Closing: If an order is placed shortly before our warehouse closes, it is prioritized and queued for immediate handling so that it departs early the next morning.
- Orders Placed After Warehouse Opening: If an order is placed shortly after our warehouse opens, our team immediately processes it for prompt carrier pickup on the same day.
4. Trusted Shipping Carriers
To ensure safe delivery of your products (such as chairs), we partner with leading shipping and freight carriers in North America:
- USPS
- UPS
- FedEx Freight
- XPO Logistics
- Old Dominion
5. Order Tracking & Communications
- Email Notification: As soon as your package leaves our warehouse, a tracking number and complete shipping confirmation are automatically sent to your email.
- Voice Call Updates: Our logistics team may also contact you via voice call to confirm order details and provide your tracking ID directly over the phone.
- 24/7 Support: You can verify your tracking status anytime via our 24/7 Live Chat or Email support.
6. Address Changes & Order Modifications
If you need to change your shipping address or modify your order, please notify us immediately. Once an order has been dispatched from our warehouse, we are unable to alter the destination address mid-transit.
7. Contact Us
For more information about our shipping practices, tracking inquiries, or if you would like to make a request, please reach out to us:
- Store Name: Cartlii
- Business Address: 640 Edison St, Mosinee, WI 54455, USA
- Phone Number: +1 715-693-3022
- Business Email: support@cartlii.store
- Customer Support Availability: Live Chat & Email are 24/7 Active
- Warehouse Operating Hours: Monday – Friday, 9:00 AM – 19:00 PM